Returns & Exchanges
At Casa Argentina, we strive to ensure your authentic flavors arrive in perfect condition; however, due to the perishable nature of food items, returns are handled with specific care to maintain safety standards.
Inspect Your Order
Upon delivery, please immediately inspect your package for any signs of damage, missing items, or temperature concerns especially regarding chilled goods.
Contact Support
If there is an issue, email our customer service team within 24 hours of receipt with your order number and clear photographs of the product and packaging.
Review Process
Our quality control team will review your claim to determine if a replacement or refund is applicable based on our food safety and transport guidelines.
Resolution
Once approved, we will initiate a refund to your original payment method or dispatch a replacement shipment for any damaged or incorrect non-perishable items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing